Support

We're here to help. Browse the FAQ below or reach out directly.

Email us justintschultz90@gmail.com We usually respond within 1–2 business days.
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Frequently Asked Questions

Tap the + button on the Calendars tab, give your calendar a name and optional budget goal, then choose a color. Your calendar is ready to use right away — add income or expense entries by tapping any day.

Open the calendar, tap the share icon, and choose an invite method. The other person will receive a 6-digit code or a link they can tap to join directly. You can set them as a Viewer (read-only) or Editor (can add and edit entries).

Yes. When creating or editing an entry, set the Reminder Days field to the number of days before the due date you'd like to be notified. Make sure push notifications are enabled for Nettly in your device Settings. Set reminder days to 0 to disable reminders for that entry.

Go to Settings → Export Data. You can export your entries as a CSV file, which can be opened in any spreadsheet app such as Excel or Google Sheets.

Yes. All data is transmitted over HTTPS/TLS and stored in Supabase with row-level security, meaning your data is only ever accessible to you and the people you explicitly invite. We never sell or share your personal or financial data with third parties.

Go to Settings → Delete My Account. This permanently removes your profile, all your calendars and entries, shared calendar memberships, and push notification tokens. This action is irreversible — your data cannot be recovered after deletion.

Check the following: • Go to your device Settings → Nettly → Notifications and make sure notifications are enabled. • Ensure the Reminder Days field on your entries is set to a value greater than 0. • If you recently reinstalled the app, open it once while connected to the internet so a fresh push token can be registered. If notifications still don't arrive, contact us at justintschultz90@gmail.com.

Make sure both devices are signed into the same Nettly account and have an active internet connection. Try pulling down to refresh on the Calendars screen. If the issue persists, sign out and back in on the affected device. Still stuck? Email us and we'll investigate.